Shift Leader: Coach, Lead Crew & Deliver Top Service

5068 Jersey Mike's Kennesaw; Kennesaw (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

5068 Jersey Mike's Kennesaw is looking for a Shift Leader to ensure excellent customer service and high-quality food production. Responsibilities include coaching staff, cash handling, and maintaining cleanliness. Applicants should have a high school degree, preferred 1 year of quick-service restaurant experience, and must be at least 18 years old to operate the slicer. Serve Safe Certification is required. Reliable transportation is necessary for this role.

Qualifications

• Preferred 1 year of QSR experience.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.

Responsibilities

• Coach staff to deliver excellent customer service.
• Produce high-quality food.
• Participate in local and national marketing initiatives.
• Manage and lead crew of 2 to 5 people.

Skills

Customer service

Food quality adherence

Team leadership

Effective communication

Sense of urgency

Education

High school degree or equivalent

Tools

Slicer

Learning Management System

Job description

5068 Jersey Mike's Kennesaw is looking for a Shift Leader to ensure excellent customer service and high-quality food production. Responsibilities include coaching staff, cash handling, and maintaining cleanliness. Applicants should have a high school degree, preferred 1 year of quick-service restaurant experience, and must be at least 18 years old to operate the slicer. Serve Safe Certification is required. Reliable transportation is necessary for this role.