Shift Lead: Drive Service, Quality & Team Growth

Jersey Mike's 5142; Atlanta (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Jersey Mike's Subs is seeking a Shift Leader to support the management team at our Atlanta location. You will coach staff, ensure high-quality food, and uphold Jersey Mike's service standards in a fast-paced environment.

Qualifications include a high school diploma or equivalent, 1 year QSR experience preferred, Serve Safe certification, and reliable transportation. This role involves opening/closing duties and leading a small crew to deliver an exceptional guest experience.

Qualifications

• High school degree or equivalent required.
• 1 year QSR experience preferred.
• Serve Safe / Food Handler certification required.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver excellent customer service.
• Produce high quality food and maintain standards.
• Deliver Jersey Mike's experience to guests.
• Handle cash and follow POS procedures.
• Open/close duties and shift leadership responsibilities.
• Lead a crew of 2–5 people and ensure cleanliness.

Skills

Customer service

Team leadership

Communication

Education

High school degree or equivalent

Tools

Food safety training

Job description

Jersey Mike's Subs is seeking a Shift Leader to support the management team at our Atlanta location. You will coach staff, ensure high-quality food, and uphold Jersey Mike's service standards in a fast-paced environment.

Qualifications include a high school diploma or equivalent, 1 year QSR experience preferred, Serve Safe certification, and reliable transportation. This role involves opening/closing duties and leading a small crew to deliver an exceptional guest experience.