Shift Leader: Coach Crew for Outstanding Guest Experience

Ontario Trillium Foundation; Portland (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin franchisee in Portland, ME is seeking a Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive store performance.

Ideal candidates bring experience in a fast-paced retail environment, with a focus on teamwork and guest satisfaction. Opportunities for growth exist within the company in a supportive, team-oriented environment.

Qualifications

• Coaching crew members to execute brand standards.
• Setting goals, task assignments, and motivating others.
• Providing timely feedback and recognising successes.

Responsibilities

• Coaching Crew Members throughout their shift to uphold Brand standards and guest experience.
• Set goals, provide job assignments, and motivate others.
• Celebrate successes and provide timely feedback.

Skills

Crew coaching

Team leadership

Customer service

Motivation

Job description

Dunkin franchisee in Portland, ME is seeking a Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive store performance.

Ideal candidates bring experience in a fast-paced retail environment, with a focus on teamwork and guest satisfaction. Opportunities for growth exist within the company in a supportive, team-oriented environment.