Shift Leader & Team Coach for Guest Experience

Ontario Trillium Foundation; Foxborough (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Foxborough, MA is seeking a Shift Leader to coach Crew Members, set goals, assign tasks, and motivate the team to deliver a friendly guest experience. You will celebrate successes and provide timely feedback while maintaining brand standards.

This fast-paced role requires strong communication and leadership, ensuring seamless operations during shifts for a welcoming guest experience. Competitive wages and tips support growth within the franchise.

Qualifications

• Experience in shifting coaching and team supervision.
• Strong communication and feedback skills.
• Ability to uphold brand standards and guest service.

Responsibilities

• Coach Crew Members throughout shifts to meet Brand standards and guest expectations.
• Set goals, assign tasks, and motivate the team.
• Celebrate successes and provide timely feedback to the staff.
• Deliver a great and friendly guest experience.

Skills

Coaching

Team leadership

Guest experience

Job description

Dunkin' franchisee in Foxborough, MA is seeking a Shift Leader to coach Crew Members, set goals, assign tasks, and motivate the team to deliver a friendly guest experience. You will celebrate successes and provide timely feedback while maintaining brand standards.

This fast-paced role requires strong communication and leadership, ensuring seamless operations during shifts for a welcoming guest experience. Competitive wages and tips support growth within the franchise.