Shift Leader - Casino Count Room & Compliance
Resorts World Catskills
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Resorts World Catskills in Monticello, NY is seeking a Shift Manager Count Room to oversee count room operations, ensure the accuracy of cash counts, and enforce gaming regulations. The role requires 3–5 years in a slot technical or guest service environment, with at least 3 years in a supervisory capacity within a high-volume resort casino, and knowledge of slot systems.
Candidates must be able to stand for extended periods, lead a team, and obtain/maintain the New York State Gaming Commission
Qualifications
- Three to five years in a slot technical or guest service field.
- Minimum three years in a supervisor/manager role in a high-volume resort casino environment.
- Proven experience with slot machines and slot performance systems.
Responsibilities
- Ensure the integrity of all Count transactions.
- Assist in table games count and slot drop; reconcile gaming revenue.
- Prepare reports and transfer sheets; reconcile totals.
- Maintain knowledge of Gaming Commission rules and company policies.
- Manage Drop Count department staff; maintain records and reports.
- Resolve Count disputes through thorough research.
- Attend departmental meetings and communicate information.
- Recruit, train, coach, and counsel staff; ensure confidentiality.
- Stand for extended periods and supervise subordinate staff.
- Operate currency/voucher counting equipment and computers.
Skills
Education
Tools
Job description
Resorts World Catskills in Monticello, NY is seeking a Shift Manager Count Room to oversee count room operations, ensure the accuracy of cash counts, and enforce gaming regulations. The role requires 3–5 years in a slot technical or guest service environment, with at least 3 years in a supervisory capacity within a high-volume resort casino, and knowledge of slot systems.
Candidates must be able to stand for extended periods, lead a team, and obtain/maintain the New York State Gaming Commission
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
