Count Room Operations Lead

Genting New York LLC; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

Resorts World New York City is seeking a Count Room Floor Manager to oversee all aspects of drop and count operations, ensuring compliance and safeguarding casino money. You will supervise staff, develop schedules, and maintain essential documentation while representing management on shift.

The role requires strong supervisory skills, integrity, and the ability to enforce company policies in a regulated gaming environment.

Qualifications

• Must have supervisory experience in a casino or security-related role.
• Associate's Degree in Business or related field preferred.
• Ability to obtain required licenses.

Responsibilities

• Supervise drop and count room activities while ensuring regulatory compliance.
• Direct staff, hiring, training, assigning work, and evaluating performance.
• Prepare schedules, attendance records, and essential paperwork.
• Maintain logs and reports for drop, maintenance, and incidents.
• Ensure safe and confidential handling of money and assets.
• Interact professionally with guests and colleagues; support management input.

Skills

Leadership

Supervisory experience

Education

Associate’s Degree in Business or closely related field

Job description

Resorts World New York City is seeking a Count Room Floor Manager to oversee all aspects of drop and count operations, ensuring compliance and safeguarding casino money. You will supervise staff, develop schedules, and maintain essential documentation while representing management on shift.

The role requires strong supervisory skills, integrity, and the ability to enforce company policies in a regulated gaming environment.