Casino Count Room Shift Supervisor

Rwcatskills; Village of Monticello (NY); On-site; USD 62,000 - 63,000; Full time

Job summary

Resorts World Catskills is seeking a Shift Manager Count Room to oversee Count Room operations, ensure integrity of all count transactions, and manage the Drop Count team in a fast-paced casino environment.

The role requires 3–5 years in a supervisory capacity within a resort casino and knowledge of slot machines and performance systems, with licensing by the NYS Gaming Commission expected.

Qualifications

• Three to five years in slot/guest service with at least three years in a supervisor role.
• Experience with high-volume, complex resort casino operations.
• Must be able to obtain NYS Gaming Commission license.

Responsibilities

• Oversee Count Room operations and ensure integrity of Count transactions.
• Supervise Drop Count staff and staff schedules.
• Prepare transfer sheets and reconcile totals to the Soft Count Summary.
• Maintain knowledge of Gaming Commission regulations and company policies.

Skills

Leadership

Regulatory compliance

Cash handling

Supervisory experience

Education

HS Diploma or GED

BA/BS preferred

Tools

Slot machines

Slot performance systems

Job description

Resorts World Catskills is seeking a Shift Manager Count Room to oversee Count Room operations, ensure integrity of all count transactions, and manage the Drop Count team in a fast-paced casino environment.

The role requires 3–5 years in a supervisory capacity within a resort casino and knowledge of slot machines and performance systems, with licensing by the NYS Gaming Commission expected.