Shift Leader: Build Moments, Lead a Premier Café

Starbucks; Framingham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition assistance

Paid vacation

Parental leave

Stock discount program

Job summary

Starbucks in Framingham, MA is seeking a Shift Manager to lead store operations, mentor teammates, and deliver the warm, welcoming experience our customers expect.

You'll manage daily workflow, uphold quality standards, and drive sales while developing your team through hands-on coaching and training. This role offers comprehensive benefits, tuition assistance, and paths to future opportunities within Starbucks.

Qualifications

• At least 1 year in retail or customer service management, or 2 years of US Military service.
• Experience supervising others and teambuilding/coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead store team and daily operations.
• Mentor teammates through hands-on training and coaching.
• Deliver welcoming, high-quality customer experiences.
• Support growth and advancement opportunities within Starbucks.

Skills

Retail management

Customer service

Team leadership

Organizational skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks in Framingham, MA is seeking a Shift Manager to lead store operations, mentor teammates, and deliver the warm, welcoming experience our customers expect.

You'll manage daily workflow, uphold quality standards, and drive sales while developing your team through hands-on coaching and training. This role offers comprehensive benefits, tuition assistance, and paths to future opportunities within Starbucks.