Shift Leader - Balboa Shack | Growth & Big Tips

Luke's Lobster; Newport Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k after 1 month

Pre-Tax Commuter Benefits

Employee Discounts

50% off in shack

25% off Luke’s Online Market

Casual dress code

Opportunities for advancement

Job summary

Luke's Lobster in Balboa, Newport Beach is seeking a Shift Leader to guide a small team during busy shifts. You’ll greet guests, take orders, and help prepare a simple seafood menu with a focus on accuracy and hospitality.

This role offers $22 per hour plus substantial tips, with medical, dental, and vision coverage, a 401(k) option after 1 month, and commuter benefits. Casual dress, opportunities for advancement, and an emphasis on sustainable, traceable seafood reflect Luke’s Lobster values.

Qualifications

• Experience in fast-casual or quick service environments.
• Strong guest service skills and a friendly demeanor.
• Ability to manage opening and closing duties and cash handling.

Responsibilities

• Prepare and serve a simple, seafood-centric menu with accuracy.
• Engage with guests and upsell products at the register.
• Take orders, manage cash, and ensure accurate tip distribution.
• Open and close shack duties, including cleaning and setup for shifts.
• Lead a small team during shifts and uphold safety and cleanliness standards.

Skills

Customer service

Leadership

Cash handling

Communication

Tools

POS system

Job description

Luke's Lobster in Balboa, Newport Beach is seeking a Shift Leader to guide a small team during busy shifts. You’ll greet guests, take orders, and help prepare a simple seafood menu with a focus on accuracy and hospitality.

This role offers $22 per hour plus substantial tips, with medical, dental, and vision coverage, a 401(k) option after 1 month, and commuter benefits. Casual dress, opportunities for advancement, and an emphasis on sustainable, traceable seafood reflect Luke’s Lobster values.