Shift Leader: Bakery Night Captain with Flexible Scheduling

Insomnia-Cookies; Mankato (MN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Morning shift available (10:00 a.m. -

Starting pay $14.50/hr.

Excellent training & mentorship

Job stability with a rapidly growing &

Growth/promotion opportunities

Fun, exciting team environment

FREE cookies with every shift!

Job summary

Insomnia Cookies is seeking a Shift Leader for the MSU store in Mankato, MN, to lead bakery operations during evening and night shifts. You will bake, package, and prepare orders while delivering exceptional guest service and coaching the Cookie Crew to meet demand.

Strong leadership and customer-focused communication are essential to ensure safety, quality, and speed of service. With 18+ eligibility, the role offers growth opportunities, excellent training, and the chance to be part of a

Qualifications

• 1+ year of experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results‑oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

Communication

Time management

People skills

Lead by example

Team leadership

Food safety awareness

Tools

Point of Sale systems

Job description

Insomnia Cookies is seeking a Shift Leader for the MSU store in Mankato, MN, to lead bakery operations during evening and night shifts. You will bake, package, and prepare orders while delivering exceptional guest service and coaching the Cookie Crew to meet demand.

Strong leadership and customer-focused communication are essential to ensure safety, quality, and speed of service. With 18+ eligibility, the role offers growth opportunities, excellent training, and the chance to be part of a