Night Shift Leader — Bakery Team Captain

Insomniacookies; East Lansing (MI); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Flexible part-time work schedules

Excellent training & mentorship

Job stability with a rapidly growing &

Achievable growth/promotion

Fun team environment

FREE cookies with every shift!

Job summary

Insomnia Cookies is hiring a Shift Leader for our MSU store at East Grand River Ave, East Lansing. As captain of the bakery shift, you will lead the team, ensure great customer service, help with baking, and maintain store standards.

You’ll train and coach staff, delegate tasks, manage cash handling, and keep operations running smoothly during your shift. Must be 18+, US work authorized, and able to lift up to 40 lbs.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail oriented and results-driven.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all guests during their experience in our bakeries.
• Support store leadership by maintaining operations during your shift and training team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS systems

Communication

People skills

Detail oriented

Leadership by example

Weight handling

US work eligibility

18+ age

Job description

Insomnia Cookies is hiring a Shift Leader for our MSU store at East Grand River Ave, East Lansing. As captain of the bakery shift, you will lead the team, ensure great customer service, help with baking, and maintain store standards.

You’ll train and coach staff, delegate tasks, manage cash handling, and keep operations running smoothly during your shift. Must be 18+, US work authorized, and able to lift up to 40 lbs.