Night Shift Leader: Bakery Ops & Guest Experience

Insomnia-Cookies; Minneapolis (MN); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Starting pay $17.50/hr.

Flexible part-time schedules

Pay-on-Demand (daily pay)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with growing company

Growth/promotion opportunities

Fun, team environment

Employee discount and free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our Minneapolis bakery at 600 Hennepin Avenue. You will captain the night shift, manage orders, and lead the Cookie Crew to deliver warm cookies and an exceptional guest experience.

The role emphasizes hands-on leadership, training, and safeguarding a safe, efficient bakery environment. Flexible part-time schedules and opportunities to grow are highlighted in the posting.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

POS experience

Communication skills

Team leadership

Problem-solving

Job description

Insomnia Cookies is seeking a Shift Leader for our Minneapolis bakery at 600 Hennepin Avenue. You will captain the night shift, manage orders, and lead the Cookie Crew to deliver warm cookies and an exceptional guest experience.

The role emphasizes hands-on leadership, training, and safeguarding a safe, efficient bakery environment. Flexible part-time schedules and opportunities to grow are highlighted in the posting.