Shift Leader: Night Bakery Captain & Team Coach

Insomnia Cookies, LLC; Brookings (SD); Hybrid; USD 19,000 - 26,000; Part time

Benefits offered by this job

Flexible schedules

Paid vacation

Mentorship

Pet insurance

Job stability

Growth opportunities

Fun team environment

Employee discount

Job summary

Insomnia Cookies in Brookings, SD is seeking a Shift Leader to captain our bakery operations by night or day. You’ll bake, package, supervise the Cookie Crew, coach teammates, and ensure warm, delicious cookies and an outstanding guest experience.

The role rewards leadership, fast pace, and teamwork, with flexible part-time schedules, training, and growth opportunities. Join a growing, fun brand that values guest delight, food safety, and operational excellence.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Strong communication

Problem-solving

Teamwork

Customer service

Food safety

Job description

Insomnia Cookies in Brookings, SD is seeking a Shift Leader to captain our bakery operations by night or day. You’ll bake, package, supervise the Cookie Crew, coach teammates, and ensure warm, delicious cookies and an outstanding guest experience.

The role rewards leadership, fast pace, and teamwork, with flexible part-time schedules, training, and growth opportunities. Join a growing, fun brand that values guest delight, food safety, and operational excellence.