Shift Leader: Bakery Night Captain, Growth & Mentorship

Insomnia Cookies; Ypsilanti (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Excellent training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Fun team environment

Job summary

Insomnia Cookies is looking for a Shift Leader for our EMU store in Ypsilanti, Michigan. In this role, you'll lead bakery operations and ensure a high-quality experience for customers while motivating your team.

Ideal candidates have at least one year of customer service experience, strong communication skills, and are able to manage cash handling. Enjoy a fun team environment, excellent training, and growth opportunities.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Detail focused and results-oriented.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership by maintaining operations during your shift.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management

Ability to lift up to 40 lbs

Job description

Insomnia Cookies is looking for a Shift Leader for our EMU store in Ypsilanti, Michigan. In this role, you'll lead bakery operations and ensure a high-quality experience for customers while motivating your team.

Ideal candidates have at least one year of customer service experience, strong communication skills, and are able to manage cash handling. Enjoy a fun team environment, excellent training, and growth opportunities.