Shift Leader

Dunkin | Lala Cream; Villa Park (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Dunkin Donuts franchisee is seeking a motivated Shift Leader to coach Crew Members throughout the shift, ensuring operational Brand standards and a great, friendly guest experience.

They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. This role is based in California, Villa Park, and offers opportunities for growth within a fast-paced team.

Qualifications

• Experience leading a retail or food-service team.
• Ability to coach and provide timely feedback to staff.

Responsibilities

• Coach Crew Members throughout the shift to meet Brand standards and guest expectations.
• Set goals, assign tasks, and motivate the team while celebrating successes.

Skills

Team Leadership

Guest Experience

Brand Standards

Coaching

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.