Shift Leader

Dunkin' | Patel; Elkridge (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Dunkin is seeking a Shift Leader for its Maryland location. You will coach Crew Members to execute Brand standards and ensure a friendly guest experience, while setting goals, assigning tasks, and motivating the team throughout your shift.

The role emphasizes live coaching, feedback, and celebrating team successes to maintain fast, accurate service and a positive work environment.

Qualifications

• Coaching ability to develop crew performance.
• Strong leadership and motivational skills.

Responsibilities

• Coach Crew Members to meet Brand standards and guest experience.
• Set shift goals and assign tasks.
• Provide timely feedback and celebrate successes.

Skills

Coaching

Team leadership

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.