Shift Leader

Dunkin | Lala Cream; La Habra (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Dunkin Donuts franchisee in La Habra, CA is hiring a Shift Leader to mentor Crew Members during each shift and uphold brand standards while delivering a friendly guest experience.

You will assign tasks, monitor performance, coach based on feedback, and celebrate team successes to keep operations smooth and guests satisfied.

Strong communication, reliability, and a positive attitude are essential as you help maintain cleanliness, safety, and efficiency on the floor throughout the shift.

Qualifications

• Experience supervising a team in a fast-paced retail or food-service environment.
• Ability to coach Crew Members and delegate tasks effectively.
• Commitment to delivering friendly guest experiences and brand standards.

Responsibilities

• Coach and direct Crew Members to achieve shift goals and quality standards.
• Support opening/closing procedures and ensure safety, cleanliness, and guest satisfaction.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.