Shift Leader

Dunkin' | Patel; Odenton (MD); On-site; USD 29,000 - 36,000; Full time

Job summary

Dunkin Donuts franchisee in Odenton, MD is seeking a Shift Leader to coach Crew Members and uphold Brand standards while delivering a warm guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive consistency in service and performance.

Responsibilities

• Coach Crew Members to execute operational Brand standards
• Deliver a great and friendly guest experience
• Set goals, provide job assignments, and motivate others
• Provide timely feedback to celebrate successes and drive consistency

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.