Shift Leader

Ontario Trillium Foundation; Fort Meade (MD); On-site; USD 38,000 - 50,000; Full time

Job summary

Dunkin Donuts franchisee in Maryland seeks a dedicated Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign duties, monitor performance, and motivate the team, while delivering timely feedback to celebrate successes and foster continuous improvement across the shift.

Qualifications

• Previous leadership or supervisory experience preferred.
• Experience in fast-paced retail or food service preferred.

Responsibilities

• Coach Crew Members during shifts to execute Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, monitor performance, and motivate others, celebrating successes with timely feedback.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.