Shift Leader

Dunkin' | HJK Donut Inc.; Bolingbrook (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin Donuts franchisee is seeking a Shift Leader to guide Crew Members during shifts, ensuring brand standards are met and guests have a positive experience. You will set goals, assign duties, and motivate the team to perform at a high level.

You will provide timely feedback, celebrate achievements, and help drive excellence in daily operations and guest service.

Qualifications

• Shift Leader is responsible for coaching Crew Members throughout their shift to execute operational Brand standards.
• Provides timely feedback and motivates others to deliver a great guest experience.

Responsibilities

• Coach Crew Members throughout the shift to uphold Brand standards and guest satisfaction.
• Set goals, assign tasks, and motivate the team to achieve success.
• Celebrate successes and provide timely feedback to improve performance.

Skills

Coaching

Team leadership

Feedback

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.