Shift Leader

Ontario Trillium Foundation; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Tucson, Arizona is hiring a Shift Leader. The role involves coaching Crew Members to execute operational brand standards and ensuring a great guest experience. The ideal candidate should have experience in a cafe or quick service restaurant, excel in guest satisfaction, and demonstrate teamwork. This role promises to engage individuals passionate about results and motivating others. Join us to make a difference in every customer interaction!

Qualifications

• Provide excellent guest satisfaction, service speed, and product quality.
• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion about results by setting compelling targets and delivering on commitments.

Responsibilities

• Coach Crew Members to execute operational brand standards.
• Set goals, provide job assignments, and motivate others.
• Anticipate and understand guests’ needs and exceed their expectations.

Skills

Guest satisfaction

Service speed

Product quality

Teamwork

Job description

Shift Leader

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Qualifications

• Provide excellent guest satisfaction, service speed, and product quality.
• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion about results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests’ needs and exceed their expectations.
• Works well in a team environment.