Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts

Glastonbury (CT)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Competitive wages

Team-oriented environment

Potential for growth within the company

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Glastonbury, Connecticut, is looking for a Shift Leader to coach Crew Members, ensuring operational Brand standards are met while delivering an excellent guest experience. Candidates should have experience in a cafe or quick service restaurant and a passion for results. The role promises a competitive wage and opportunities for growth within a team-oriented environment.

Qualifications

Previous experience working in a cafe or quick service restaurant preferred.
Show passion about results by setting compelling targets and delivering on commitments.
Meet safety and sanitation standards.
Anticipate and understand guests’ needs and exceed their expectations.
Works well in a team environment.

Responsibilities

Coach Crew Members throughout their shift to execute operational Brand standards.
Set goals, provide job assignments, and motivate others.
Celebrate successes and provide timely feedback.

Skills

Teamwork

Customer service

Results-oriented

Job description

Responsibilities

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Qualifications

Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment

Benefits