Shift Leader

The Hari Group; Addison (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent restaurant group in Addison is seeking a dedicated Shift Leader to coach team members and ensure operational excellence. The ideal candidate will support a respectful team environment, drive sales, and maintain a guest-first culture. Responsibilities include coaching, resolving guest issues, and enforcing safety standards. Applicants should have supervisory experience, strong communication skills, and be at least 18 years old. Full-time position with entry-level seniority is available.

Qualifications

• Fluency in English is mandatory.
• Experience in a restaurant or retail environment is beneficial.
• Strong math and writing skills are required.
• Basic computer skills are needed.
• Candidate must be at least 18 years old where applicable.

Responsibilities

• Coach Crew Members to execute operational Brand standards.
• Create a guest first culture in the restaurant.
• Drive sales goals and results.
• Ensure compliance with safety and sanitation guidelines.

Skills

Fluent in English

Restaurant experience

Retail experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Summary: Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities

• Team Environment:
  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members
• Operational Excellence:
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Profitability:
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards

Skills & Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants