Shift Leader

Amirian Management Company; Norco (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Amirian Management Company is seeking a Shift Leader to oversee restaurant operations during shifts in Norco, California. The role involves ensuring compliance with company policies, managing costs, supervising employees, and providing excellent customer service.

Ideal candidates will have strong computer skills, a positive attitude, and the ability to thrive in a fast-paced environment. Responsibilities include guiding staff, managing inventory, and resolving guest complaints.

Qualifications

• Must have basic computer skills and handle administrative duties.
• Ability to learn quickly in a fast-paced environment.
• Must maintain acceptable cash variances.
• Reliable transportation and professional appearance are required.
• Must exhibit a positive attitude towards guests and employees.

Responsibilities

• Ensure all company standards and policies are followed during shifts.
• Control and manage operational costs effectively.
• Supervise employees and communicate clearly for task completion.
• Manage inventory supplies and reorder as necessary.
• Adjust Par Prep Sheets to maintain fresh product availability.
• Guide crew members to improve labor efficiency.
• Serve customers quickly, efficiently, and handle complaints.

Skills

Basic computer skills

Reliability

Positive attitude

Ability to learn fast

Job description

Description

A Shift Leader is responsible for the restaurant's overall operations during his or her shift. They must ensure company standards, cost control, communicate with employees, inventory supplies, adjust par prep sheets, guide crew, and ensure customers are served quickly and efficiently. They also resolve guest complaints, maintain cleanliness standards, exhibit friendly enthusiasm, and perform administrative duties.

• Ensure all company standards are met and policies and procedures are followed.
• Control costs effectively.
• Communicate clearly, supervising employees to complete assignments properly.
• Inventory supplies and reorder items.
• Adjust the Par Prep Sheet to keep fresh product available.
• Observe, guide, and reallocate labor for efficiency.
• Serve guests quickly and efficiently, solicit feedback, and resolve complaints.

Qualifications & responsibilities included:

• Basic computer skills and administrative duties.
• Ability to learn in a fast paced environment.
• Maintain cash variances within acceptable levels.
• Reliable transportation and professional appearance.
• Positive attitude and care for guests and employees.

Physical requirements: Stand for up to 8 hours during a shift, lift 50 pounds, push, pull, stretch, and use fingers and wrists continuously.