Shift Leader

Insomnia Cookies; San Antonio (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An exciting opportunity awaits at a forward-thinking company as a Shift Leader in San Antonio! As the captain of the bakery during your shift, you will lead a dynamic team, ensuring excellent customer service and a fun environment. With responsibilities including baking, customer interaction, and team leadership, you'll play a crucial role in our store's success. Join a growing brand known for its warm cookies and innovative delivery concept, where your contributions will help revolutionize the cookie industry. If you are passionate about leadership and customer service, this role is perfect for you!

Benefits

Flexible part-time schedules

Pay-on-Demand (daily earnings)

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability with a growing company

Opportunities for promotion

Fun team environment

Employee discounts and free cookies

Qualifications

• Minimum 1 year of customer service experience required.
• Strong communication and leadership skills are essential.

Responsibilities

• Provide excellent customer service and quality products.
• Delegate tasks and lead the team during shifts.
• Maintain a safe, clean environment and adhere to food safety standards.

Skills

Customer Service

Leadership

Communication

Point of Sale Systems

Education

High School Diploma

Job description

We are opening our newest Insomnia Cookies store in San Antonio, TX this Spring and are seeking Shift Leaders to join our opening team!

Position: Shift Leader

Location: Gardendale store at 4316 Gardendale, San Antonio, TX 78240

As a Shift Leader, you will be the captain of our bakery during your shift, responsible for predicting business flow, leading the team, and ensuring a fun and productive environment. Your role includes building orders, suggestive selling, baking, customer interaction, and team leadership.

Perks:

• Flexible part-time schedules
• Pay-on-Demand (daily earnings)
• Paid vacation and sick time
• Interactive training & mentorship
• Pet insurance
• Job stability with a growing company
• Opportunities for promotion
• Fun team environment
• Employee discounts and free cookies

Responsibilities:

• Provide excellent customer service and quality products
• Support store operations and communicate effectively
• Delegate tasks and lead the team during shifts
• Maintain a safe, clean environment and adhere to food safety standards
• Manage cash handling and deposits

Requirements:

• Minimum 1 year of customer service experience
• Experience with Point of Sale systems
• Strong communication and leadership skills
• Outgoing, friendly, and patient demeanor
• Detail-oriented and results-driven
• Ability to lift up to 40 lbs
• Legally eligible to work in the U.S.
• Must be 18 or older

About Us:

Founded in a college dorm, Insomnia Cookies has grown into a global brand with over 300 stores, known for its warm cookies and innovative delivery concept. We are committed to imagining what’s possible and revolutionizing the cookie industry.