Shift Leader

Velvet Taco; Richardson (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Excellent Pay

Paid Time Off accrued

Health Benefits

Commuter Benefits

Laid-back uniform & cool swag

FREE Tacos!

Kick-ass culture

Tattoo reimbursement option

Job summary

A popular taco restaurant in Richardson, Texas, is looking for a team member to manage hourly staff and ensure excellent guest interactions. The role involves executing daily operations, handling cash, and supporting a positive work environment. Candidates should be comfortable in a fast-paced environment and be open to feedback. The position offers excellent pay, paid time off, health benefits, and a laid-back culture focused on individuality.

Responsibilities

• Manage hourly team members and interact with guests in a friendly, professional manner.
• Execute opening, mid, and closing duties daily following standard procedures.
• Handle guest concerns and guide them toward positive resolution.
• Handle cash and manage deposits during the shift.
• Act as a leader among team members, motivating others for positive guest experience.
• De-escalate issues ensuring everyone feels heard.
• Support management with the inventory process.
• Keep food safety a high priority during the shift.
• Manage the daily prep list to ensure adherence to specifications.
• Communicate and deliver a friendly, exceptional guest experience.
• Embrace feedback and take accountability for actions.

Job description

Job Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full‑Time and Part‑Time Team Members
• Commuter Benefits
• Laid‑back uniform & cool swag
• FREE Tacos!
• Kick‑ass culture that celebrates you being YOU!
• CEO will pay for a Velvet Taco tattoo if you’re inclined (optional)

Job Responsibilities

• Manage hourly team members and interact with guests in a friendly, professional, and responsive way.
• Execute opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Handle guest concerns and guide them toward a positive resolution.
• Handle cash and POS drawer setup, perform comps and voids, and manage deposits during the shift.
• Act as a leader among team members, motivating others to follow procedures, work with a sense of urgency, and ensure a positive guest experience.
• De‑escalate issues between team members, ensuring everyone feels heard.
• Support management with the inventory process.
• Keep food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manage the daily prep list and sign off on all prepped items to ensure adherence to specifications and flavor profiles.
• Serve as a role model for maintaining a safe environment, enforcing use of cut gloves, keeping floors clean and dry, and removing obstacles that may prevent a safe work or dining space.
• Communicate and deliver a friendly, welcoming, exceptional guest experience.
• Embrace feedback, be eager to learn, and take accountability for actions.
• Proficient in a fast‑paced environment and manage time effectively.
• Be comfortable in all areas of the restaurant as it relates to culinary, hospitality, and guest interaction.