Shift Leader

Burger King; Prichard (AL); On-site; USD 28,000 - 40,000; Full time

Job summary

Burger King in Prichard, AL is looking for a Shift Leader to manage daily operations and drive profitability through excellent guest service and team development.

The role supports the RGM and AM, oversees Team Members on shift, ensuring accurate product preparation and timely delivery, upholding brand standards, and coaching staff to raise restaurant performance. Evening and weekend availability is required; 1-2 years of quick-service experience preferred.

Qualifications

• Must be at least eighteen years old.
• High school diploma or GED required; two years of college preferred.
• One to two years of quick-service restaurant experience.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Direct and supervise shift team to deliver fast, accurate guest service.
• Uphold brand standards and ensure speedy, friendly service.
• Assist in inventory, cash controls, and daily operations.
• Provide coaching to improve restaurant performance.
• Step in as Team Member when needed.

Skills

Guest service principles

Team leadership

Coaching and feedback

Operational execution

Shift supervision

Cash handling

Education

High school diploma or GED

Two years college preferred

Job description

Now Hiring: Shift LeaderLocation: Prichard, ALPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!