Shift Leader

Burger King; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Chattanooga, TN is seeking a Shift Leader to oversee daily restaurant operations and drive guest satisfaction during assigned shifts.

You will supervise Team Members, support profitability goals, and ensure adherence to brand standards while delivering fast, friendly service. Evening and weekend availability is required, with opportunities to develop leadership skills in a fast-paced environment.

Qualifications

• Experience in guest service and quick-service operations.
• Ability to lead a team and manage shifts.
• Fit to work evenings, weekends, and holidays.

Responsibilities

• Lead and motivate Team Members to meet guest service targets.
• Help manage profitability, inventory, and speed of service.
• Coach staff and maintain brand standards during shifts.
• Direct operations and ensure accurate product preparation and delivery.

Skills

Guest service principles

Team leadership

Cash handling

Scheduling

Operations knowledge

Education

High school diploma or GED

Tools

POS system

Job description

Now Hiring: Shift LeaderLocation: Chattanooga, TNPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!