Shift Leader

McAlister's Deli; Peoria (IL); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Job summary

McAlister's Deli in Peoria, IL is hiring a Shift Leader to assist in daily restaurant operations and supervision on shift. You will help guide the team in the absence of senior management, ensure food quality, cleanliness, and safety, and handle issues with guests and staff.

The role requires a High School Diploma or equivalent, offers hourly pay, and benefits such as employee discount, flexible schedule, and paid time off. Join a franchised McAlister’s Deli location in Peoria.

Qualifications

• Requires ability to supervise during assigned shifts.
• Provides guests with a positive experience and atmosphere.
• Assists in daily labor controls and costs as directed by management.
• Ensures proper cash handling procedures are followed.

Responsibilities

• Supervise team during shifts.
• Provide a positive guest experience and atmosphere.
• Assist with guest comments and complaints.
• Help train new hires and existing staff on procedures.
• Open and close the restaurant in the absence of upper management.

Skills

Supervision

Guest experience

Team leadership

Cash handling

Communication

Education

High School Diploma or equivalent

Job description

# Shift LeaderPeoria (1289)## Job Description**Position Overview:** The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.**Key Areas of Responsibility:*** The ability to provide supervision during assigned shifts.* Provides team members, and guests with a positive experience and atmosphere.* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.* Monitors speed of service to ensure a positive guest experience.* Assists with guest comments and complaints.* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.* Helps encourage adherence to uniform policy and standards.* Ensures proper cash handling procedures are followed.* Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.**Job Type**: Hourly**Pay:** $16.00 - $18.00 per hour**Benefits:*** Employee discount* Flexible schedule* Paid time off**Education**: High School Diploma or equivalent*This is for a position at a franchised McAlister’s Deli location*