Shift Leader

McAlister's Deli; Carbondale (IL); Híbrido; USD 22.000 - 25.000; Tempo parcial

Benefícios oferecidos por esta vaga

Employee discount

Flexible schedule

Paid time off

Resumo da vaga

McAlister's Deli in Carbondale, IL is seeking a Shift Leader to assist in daily restaurant operations and to supervise shifts in the absence of management.

The role emphasizes maintaining food quality, service, cleanliness, and safety, while managing team members and guest interactions. This hourly position includes opportunities for training and growth within a franchised McAlister’s Deli location.

Qualificações

• Supervise team members during shifts.
• Maintain high standards of food quality and service.
• Assist in training and enforcing procedures.

Responsabilidades

• Provide supervision during assigned shifts.
• Ensure positive experience for guests and staff.
• Help manage daily labor controls and costs.
• Handle guest comments and complaints when needed.
• Open and close the restaurant in absence of upper management.

Conhecimentos

Supervision

Guest service

Labor cost control

Team training

Cash handling

Formação

High School Diploma or equivalent

Descrição da vaga

# Shift LeaderCarbondale (1378)## Job Description**Position Overview:** The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.**Key Areas of Responsibility:*** The ability to provide supervision during assigned shifts.* Provides team members, and guests with a positive experience and atmosphere.* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.* Monitors speed of service to ensure a positive guest experience.* Assists with guest comments and complaints.* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.* Helps encourage adherence to uniform policy and standards.* Ensures proper cash handling procedures are followed.* Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.**Job Type**: Hourly**Pay:** $16.00 - $18.00 per hour**Benefits:*** Employee discount* Flexible schedule* Paid time off**Education**: High School Diploma or equivalent*This is for a position at a franchised McAlister’s Deli location*