Shift Leader

Dunkin' | Rkrhdreams Inc; Lenexa (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training and development

Employee discounts on Dunkin’

Opportunities to grow into management

Job summary

Dunkin' in Lenexa, KS is seeking a Shift Leader to guide daily operations, mentor crew, and ensure guests receive top-notch service. This role is ideal for energetic individuals who thrive in a fast-paced environment.

You’ll handle prep, inventory, scheduling, and cash handling, while upholding food safety and brand standards. If you love coffee, teamwork, and leading by example, apply to energize your career with Dunkin'.

Qualifications

• Leadership experience in food service or retail is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and stay calm under pressure during peak times.
• Willingness to work flexible hours, including mornings, weekends and holidays.

Responsibilities

• Lead by example and support your team in delivering guest service.
• Keep operations running smoothly: prep, inventory, and cash handling.
• Train and coach crew members to be their best.
• Uphold Food Safety, Brand, and Network standards to keep the store welcoming.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership experience

Communication

Multitasking

Customer service

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Flexible scheduling

• Paid training and development

• Employee discounts on all your Dunkin’ favorites

• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service

• Keep operations running smoothly - prepping food, managing inventory, or handling cash

• Train and coach crew members to be their best

• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards

• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)

• A positive attitude and strong communication skills

• Ability to multitask and stay cool under pressure

• Willingness to work flexible hours, including early mornings, weekends, and holidays

• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you’re ready to energize your career and be part of a fun, fast-paced team, and start your journey with Dunkin’!