Shift Leader

Burger King; Lansing (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Burger King in Lansing, MI is seeking a Shift Leader to drive daily restaurant performance and guest satisfaction. You will help manage team members, execute shift plans, and uphold brand standards while delivering fast, friendly service.

The role requires 1–2 years of quick-service experience, availability for evenings and weekends, and a commitment to safety and cash control. Join us and lead a high-energy team in a busy BK location.

Qualificações

• Must be at least eighteen years old.
• High school diploma or GED required; two years of college preferred.
• 1–2 years of quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.

Responsabilidades

• Directs efficient preparation and sale of products for prompt delivery within speed-of-service guidelines.
• Motivates Team Members during shifts at each workstation.
• Reviews restaurant results to identify successes and areas for improvement.
• Follows cash control and security procedures.
• Performs the duties of a Team Member when necessary.

Conhecimentos

Guest service principles

Availability for evenings/weekends/hol

Formação académica

High school diploma or GED

Two years of college

Descrição da oferta de emprego

Now Hiring: Shift LeaderLocation: Lansing, MIPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!