Shift Leader

Burger King; Lafayette (LA); On-site; USD 15,000 - 18,000; Full time

Job summary

Burger King in Lafayette, LA is hiring a Shift Leader to drive sales and guest experience during assigned shifts. You will support the RGM/AM, manage a team of Team Members, and ensure efficient operations and adherence to brand standards.

Responsibilities include supervising product prep and speed of service, coaching staff, maintaining inventory, cash control, and ensuring profitability. Availability for evenings, weekends, and holidays is required, with flexibility for longer shifts as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED preferred; two years of college is a plus.
• One to two years of quick-service restaurant experience.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Motivate and direct Team Members to exceed guest expectations with fast, friendly service.
• Supervise inventory by daily/weekly checks and coordinate with vendors.
• Coach and develop Team Members to improve restaurant performance.
• Direct shift operations to ensure prompt product preparation and delivery within speed‑of‑service guidelines.

Skills

Guest service

Team coaching

Cash handling

Inventory management

Shift leadership

Operations execution

Education

High school diploma or GED

Tools

POS system

Job description

Now Hiring: Shift LeaderLocation: Lafayette, LAPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!