Shift Leader

Burger King; Melvindale (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Lincoln Park, MI is hiring a Shift Leader to drive sales and profitability by leading the shift, delivering fast, friendly service, and upholding brand standards. You will support the Restaurant General Manager and Assistant Manager, manage daily operations, and direct a team of crew members during assigned shifts.

The role emphasizes coaching and development of Team Members, accurate cash handling and inventory control, and executing the shift plan to meet speed-of-service goals.

Qualifications

• High school diploma or GED required.
• Two years of college preferred.
• 1-2 years of quick-service restaurant experience.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Directs shift operations and drives guest service and profitability.
• Manages inventory, cash handling, and daily/weekly procedures.
• Coaches and provides feedback to Team Members to improve performance.
• Ensures adherence to brand standards and shift plan execution.
• Performs Team Member duties when necessary.

Skills

Guest service

Coaching

Team leadership

Cash handling

Inventory management

Education

High school diploma or GED

Two years of college preferred

Job description

Now Hiring: Shift LeaderLocation: Lincoln Park, MIPosition OverviewThe Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operations. The Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESPROFITABILITYFollows all cash control and security procedures (e.g., safe counting, cash drawers).Maintains inventory by performing daily and weekly inventory inspections.Receives inventory truck orders.GUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONSSets an example for Team Members by working hard to implement the shift plan and drive operational results.Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.Motivates Team Members during shifts at each of the workstations.Reviews restaurant results to identify successes and areas for improvement.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of a Team Member when necessary.QUALIFICATIONS AND SKILLSMust be at least eighteen (18) years of age.High school diploma or GED required; two (2) years of college preferred.One (1) to two (2) years of previous quick-service restaurant experience.Demonstrated understanding of guest service principles.Available to work evenings, weekends, and holidays.Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.Apply Today!