Shift Lead

Insomnia Cookies; Hammond (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid vacation

Sick time off

Pet insurance

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies in Hammond, LA is seeking a Shift Leader at the 1712 Southwest Railroad Avenue store. You will captain the bakery during day or night shifts, lead by example, and ensure smooth operations while delivering great guest experiences.

Responsibilities include maintaining production flow, coaching teammates, managing cash, and upholding food safety standards. You will thrive in a fast-paced, fun team and have room for growth within a rapidly growing company.

Qualifications

• At least 1 year of customer service experience.
• Experience with POS systems.
• Excellent communication and people skills.
• Strong time management and detail orientation.
• Ability to lead by example and motivate others.
• Able to lift up to 40 lbs and stand for long periods.
• Must be 18+ and legally eligible to work in the United States.

Responsibilities

• Provide outstanding customer service and quality products during shifts.
• Support store leadership by maintaining operations and training teammates.
• Ensure a safe, clean environment and follow food safety practices.
• Handle cash and deposits accurately.

Skills

Customer service

Leadership

Communication

Time management

People skills

Detail oriented

Lift 40 lbs

Tools

POS systems

Job description

As aShift Leader at ourHammond store located at1712 Southwest Railroad Avenue, Hammond, LA 74703, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sales systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

About us: