Shift Leader

Insomnia Cookies; Fayetteville (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Excellent training & mentorship

Job stability

Promotion opportunities

Fun team environment

Job summary

A popular cookie chain in Fayetteville is seeking a Shift Leader to oversee bakery operations, ensuring excellent customer service and efficient production. The ideal candidate has over a year of experience in customer service and strong leadership skills. You will manage daily operations, train team members, and maintain safety standards. This role offers training, growth opportunities, and a fun team environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Ability to lead-by-example and motivate others.

Responsibilities

• Provide incredible customer service and quality products to all guests.
• Support store leadership by maintaining operations during your shift.
• Provide a safe, clean working environment for guests and staff.

Skills

Customer service

Time management

Communication

Attention to detail

Leadership

Tools

Point of Sales systems

Job description

As a Shift Leader at ourUArk store located at609 W Dickson St, Fayetteville AR 72701, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

*Excellent training & mentorship

*Job stability with a rapidly growing and reputable company

*Achievable growth/promotion opportunities

*You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

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