Shift Leader

Chick-fil-A; James (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Learning from leaders

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Shift Leader in Charleston, SC, to support senior leadership and drive daily operations with a focus on guest experience and operational excellence.

You will lead a high-energy team, open or close shifts, mentor new hires, and model exceptional service while upholding Chick-fil-A's values. This role offers growth, a positive work culture, and opportunities for scholarship support.

Qualifications

• Smile and create positive first impressions with guests.
• Maintains strong eye contact and engaging conversation.
• Communicates enthusiastically to foster a friendly environment.
• Builds emotional connections to ensure guest satisfaction.

Responsibilities

• Participate in day-to-day operations in a fast-paced restaurant.
• Respond quickly and respectfully to guest needs.
• Assist in training new hires and set a positive shift tone.
• Be a friendly, encouraging team player and lead shifts.
• Open/close, count drawers, and finalize the day.
• Communicate clearly, both written and spoken.

Skills

Smile

Eye contact

Speak enthusiastically

Guest service

Job description

Chick-fil-A - Immediate Shift Leader Position

Are you passionate about leading a team in a positive, people-focused environment? Do you have a servant's heart and a strong character, ready to take initiative with a sense of urgency?

Join Chick-fil-A as a Shift Leader, where you will have the opportunity to support senior leadership in daily operations, ensure Operational Excellence, and develop team members. With a fun work environment, flexible scheduling, and the chance to learn from experienced leaders, this role offers intentional growth and development to help you reach your professional goals. Plus, enjoy competitive pay and scholarship opportunities!

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred

Location: 849 Folly Road Charleston, SC 29412

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.