Shift Leader

Chick-fil-A; Columbus (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Chick-fil-A in Columbus, MS is hiring a Shift Lead to oversee daily operations, greet guests, take orders, manage opening/closing, and lead a team to deliver warm, fast, friendly service.

The role requires leadership experience, strong communication, and reliability; availability to work opening, mid-shift and closing hours, plus weekend shifts. On-site at Chick-fil-A locations with opportunities to develop hospitality skills.

Qualifications

• High School diploma or equivalent.
• Must be 18+ and authorized to work in the United States.
• At least 1 year of restaurant management or leadership experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Serve guests by taking orders, handling payments, and delivering quality food and hospitality.
• Lead and coach team members to meet Chick-fil-A standards.
• Open and close the restaurant as a shift lead.
• Maintain cleanliness and safety across dining area and play area.
• Stock supplies and manage inventory during shift.
• Ensure accurate cash handling and compliance with policies.

Skills

Customer service

Teamwork

Reliability

Communication

Education

High School diploma or equivalent

Job description

We have an opening for a Chick-fil-A Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Requirements

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by "S. Truett Cathy". Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.