Shift Leader

Fohandboh; Charleston (SC); On-site; USD 42,000 - 52,000; Full time

Job summary

Fohandboh in Charleston, SC is seeking a Shift Leader to oversee daily operations during designated shifts. You will supervise a team, delegate tasks, handle cash deposits, and ensure outstanding service for customers. This role focuses on keeping workflows smooth and compliant with store policies.

The ideal candidate can manage a team, resolve issues quickly, and maintain accurate shift records. It offers opportunities to lead front-line staff and contribute to a positive customer experience

Qualifications

• Able to manage a team and ensure tasks are performed accurately.
• Strong communication and interpersonal skills.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

Job description

We are looking for a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The Shift Leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a Shift Leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Leader should be able to ensure smooth and efficient workflows.

Job Duties

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

ABOUT EMPLOYER

Summary