Shift Lead- FT or PT

Workstream; Bloomington (IN); On-site; USD 20,664 - 30,307; Full time

Job summary

Workstream in Indiana is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure outstanding service.

You will create shift schedules, manage no-shows, delegate tasks, handle cash deposits, monitor performance, coach staff, and report issues to management while ensuring compliance with health and safety standards.

Qualifications

• High school diploma or GED is required.
• Excellent communication and interpersonal skills are essential.
• Strong leadership and organizational abilities are important.
• Must be a confident problem-solver and a team player.

Responsibilities

• Supervise employees, assign duties, and create a shift schedule.
• Monitor team performance and ensure duties are performed efficiently.
• Report any issues to management during the shift.
• Manage employee requests and disciplinary actions as needed.
• Ensure compliance with company policies, health, and safety standards.
• Coach team members and train new staff.
• Open/close registers, count daily intake, and prepare cash deposits.
• Handle customer issues and resolve employee disputes.

Skills

Communication

Leadership

Organization

Problem-solving

Team player

Education

High school diploma/GED

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no‑shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.