Shift Leader

Insomnia Cookies; Cape Girardeau (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth/promotion opportunities

Fun team environment

Job summary

Insomnia Cookies is looking for a Shift Leader for our new bakery in Cape Girardeau, MO. In this role, you will lead operations during your shift, provide outstanding customer service, and manage cash handling. Candidates should have at least 1 year of customer service experience and strong leadership skills. Additional perks include daily pay, paid vacation, and a fun team environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.

Responsibilities

• Provide incredible customer service and quality products.
• Maintain operations during your shift and assist team training.
• Ensure a safe and clean working environment.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sale systems experience

Outstanding communication skills

Time management skills

Detail oriented

Ability to lead by example

Job description

Become a Shift Leader at our brand new Cape Girardeau, MO bakery located at 1330 Broadway St, Cape Girardeau, MO 63701. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

What will I do as a Shift Leader?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Desired skills / experience

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed