Shift Leader

Insomnia Cookies; Burlington (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth opportunities

Fun team environment

Job summary

Join a rapidly growing and reputable company as a Shift Leader at our first Vermont bakery! This exciting role involves leading a dynamic team, ensuring excellent customer service, and maintaining operational efficiency during your shifts. With opportunities for growth and a fun team environment, you will play a pivotal role in creating a memorable experience for our guests. If you have a passion for leadership and customer satisfaction, this is the perfect opportunity for you!

Qualifications

• 1+ years in customer service, strong communication and leadership skills required.
• Experience with Point of Sale systems is essential.

Responsibilities

• Provide excellent customer service and maintain operations during shifts.
• Ensure a safe and clean environment while adhering to food handling practices.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Detail-oriented

Education

High School Diploma

Job description

Become a Shift Leader at our first-ever Vermont bakery located at 84 Church Street, Burlington VT 05041. As a Shift Leader, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" (and beyond) by predicting the flow of business during a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!

Check out some of our content videos to learn more!

Who We Are!

Core Values

• Pay-on-Demand (get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment

What Will I Do as a Shift Leader?

• Provide excellent customer service and quality products to all guests
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to standards, and assisting in training and coaching team members
• Ensure a safe, clean environment for guests and staff, adhering to safe food handling practices
• Manage cash handling and deposits

Desired Skills/Experience:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Outstanding communication, time management, and people skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

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