Shift Leader

Bruegger's Bagels; Arizona; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Job summary

Bruegger's Bagels is seeking a motivated shift leader to oversee daily operations during designated shifts and supervise staff to deliver outstanding service.

The role involves creating shift schedules, addressing no-shows, delegating tasks, handling cash up, and reporting issues to the manager. A strong leader with excellent communication will help ensure smooth workflows and customer satisfaction.

Qualifications

• Previous supervisory experience in a retail setting.
• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills required.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Leadership

Communication

Team management

Scheduling

Problem-solving

Customer service

Interpersonal skills

Education

High school diploma/GED

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay

Neighborhood bakery
Menu offering fresh baked bagels, cream cheese, coffee, breakfast and lunch sandwiches.
Morning business with stores closed by 4pm.