Shift Lead

Crumbl Cookies; Pasadena (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Crumbl Cookies in Pasadena, Texas is seeking a motivated Shift Leader to oversee daily operations during designated shifts. The role involves supervising employees, creating schedules, and ensuring outstanding customer service.

The ideal candidate will possess a high school diploma or GED, excellent communication skills, and strong leadership abilities. Responsibilities include managing registers, handling cash, and reporting issues to management.

Qualifications

• A high school diploma or GED is required.
• Candidates should demonstrate excellent communication and interpersonal skills.
• Strong leadership and organizational skills are essential.

Responsibilities

• Supervise employees and assign duties.
• Create and manage the shift schedule.
• Report issues to management.

Skills

Excellent communication skills

Strong leadership skills

Organizational skills

Problem-solving skills

Team player

Education

High school diploma/GED

Job description

Overview

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.