Shift Leader

Workstream; Mansfield (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A retail company is seeking a motivated shift leader to oversee daily operations in Mansfield, Texas. This role involves supervising employees, managing shifts, and handling customer service issues. The ideal candidate should have previous experience as a Shift Leader or in a similar role, demonstrating strong leadership and communication skills. This position involves ensuring compliance with company policies and health standards while creating an efficient and effective working environment.

Qualifications

• Previous experience as a Shift Leader or in a similar role in retail.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Excellent communication skills

Leadership skills

Organizational skills

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include leading shifts, dealing with no-shows, delegating tasks, handling cash, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements

• Previous experience as a Shift Leader or in a similar role in retail.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.