Shift Leader

Workstream; Ann Arbor (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Chick-fil-A in Ann Arbor is seeking a highly motivated Shift Leader to guide a fast-paced team and deliver outstanding customer experiences.

This role focuses on leadership development, teamwork, and maintaining a positive, efficient service environment during busy shifts.

Join a locally owned restaurant that values community and growth.

Qualifications

• Leadership experience with a focus on coaching and motivating a team.
• Proven ability to deliver exceptional customer service in a fast-paced environment.
• Strong communication, problem-solving and teamwork skills.

Responsibilities

• Lead and motivate a talented team during your shift to ensure excellent customer service
• Maintain a fun and positive work environment while meeting operational goals
• Support training and development of team members to build a strong, dynamic crew

Skills

Leadership

Customer service

Team coordination

Job description

Chick-fil-A: Immediate Opening for a Highly Skilled Shift Leader

Are you looking for a fun and dynamic work environment where you can grow your leadership skills? Do you enjoy working with a motivated team that values positivity and community? If yes, then this is the perfect opportunity for you!

Working at a Chick-fil-A® restaurant is more than just a job – it’s a chance to develop your leadership abilities while being part of a loving and enthusiastic team. Our locally owned restaurants focus on teamwork and giving back to the community, making your work experience both rewarding and impactful.

Key Responsibilities

• Lead and motivate a talented team during your shift to ensure excellent customer service
• Maintain a fun and positive work environment while meeting operational goals
• Support training and development of team members to build a strong, dynamic crew

What You Will Gain

• Valuable leadership experience in a well-known, respected food & beverage brand
• Opportunities to develop communication, problem-solving, and team-building skills
• A supportive and enthusiastic workplace culture focused on growth and success

Ideal Candidate

• Motivated and energetic with a passion for delivering outstanding customer experiences
• Enjoys working in a fast-paced, team-oriented environment
• Committed to helping others succeed and fostering a positive atmosphere

Location: Ann Arbor

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.