Night Kitchen Shift Leader

Workstream; Fort Myers (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

Chick-fil-A in Fort Myers is seeking a Shift Leader to supervise daily operations, ensure exceptional guest service, and uphold high standards of food safety and cleanliness.

The ideal candidate has 2+ years in a kitchen leadership role, strong people skills, and the ability to thrive in a fast-paced environment. This role requires evening, weekend, and holiday availability and bi-lingual abilities.

Qualifications

• Restaurant or food service leadership experience, 2+ years in a kitchen leadership role.
• Strong leadership and communication to motivate teammates.
• Excellent guest service and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of food safety guidelines; ServSafe certification preferred.
• Proficiency with POS systems and basic computer skills.
• Evening, weekend, and holiday availability.
• Bi-lingual abilities in English and another language.

Responsibilities

• Lead and motivate team to deliver excellent guest service.
• Oversee shift operations, including closing procedures and staffing.
• Maintain food quality, cleanliness, and safety standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Address operational issues promptly and effectively.

Skills

Team leadership

Customer service

Communication

Multitasking

Problem-solving

Bi-lingual

Tools

POS systems

Computer literacy

Job description

Are you a highly skilled leader looking for a dynamic work environment where you can inspire a team and provide exceptional customer service?!

Join Chick-fil-A as a Shift Leader and help us spread CARE to our community!

Shift Leaders are responsible for overseeing day-to-day operations, ensuring exceptional customer service, maintaining high-quality standards, emphasizing adherence to food safety, and fostering a positive work environment among team members. The ideal candidate will have previous experience in the food service industry with kitchen experience, strong leadership skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Team Leadership: Lead and motivate team members to provide excellent customer service and achieve operational goals.
• Shift Management: Oversee all aspects of restaurant operations during assigned shifts, i closing procedures, staffing, and ensuring adherence to company policies and procedures.
• Quality Control: Maintain high standards of food quality, cleanliness, and safety throughout the restaurant and address any issues promptly.
• Food Safety Compliance: Ensure compliance with all relevant food safety and sanitation regulations, including proper food handling, storage, and preparation procedures.
• Problem-Solving: Handle any operational issues or emergencies that arise during shifts, including equipment malfunctions, staffing shortages, or customer incidents; take appropriate action to resolve problems quickly and effectively.
• Compliance: Ensure compliance with all relevant health, safety, and sanitation regulations

Qualifications:

• Previous experience in a restaurant or food service environment, with at least 2 years in a leadership role in the kitchen
• Strong leadership and communication skills, with the ability to motivate and inspire team members.
• Excellent customer service skills, with a focus on creating positive guest experiences.
• Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks to meet deadlines.
• Knowledge of food safety and sanitation guidelines; ServSafe certification is preferred.
• Proficiency with POS systems and basic computer skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be bi-lingual

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.