Shift Manager - AM

Chick-fil-A; Frankfort (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k matching

Employee discount

Paid training

Mileage reimbursement

Flexible scheduling

Job summary

Chick-fil-A in Frankfort, KY is seeking a Shift Manager to lead a fast-paced team and deliver outstanding guest service. You will participate in day-to-day operations, train new hires, and act as a role model for the team.

This role requires friendly communication, reliability, and the ability to open/close shifts as a key holder. Chick-fil-A offers a supportive work environment with opportunities for growth, competitive pay with bonus opportunities, benefits, and professional development.

Qualifications

• Strong customer service mindset and welcoming demeanor.
• Ability to thrive in a fast-paced restaurant environment.
• Proven leadership and team-motivation capabilities.
• Excellent communication with guests and team members.
• Positive attitude and ability to connect with people.
• Flexibility to handle varying shift demands.
• Experience as shift lead or supervisor preferred but not required.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Provide immediate and respectful response to guests' needs.
• Assist in training new hires and act as a role model for our team.
• Be a friendly and encouraging team player.
• Open and/or close shifts as a key holder.
• Count drawers and finalize the day.
• Demonstrate excellent communication skills.

Skills

People skills

Customer service

Leadership

Communication

Positive attitude

Fast-paced adaptability

Open/close shifts

Job description

Shift Manager at Chick-fil-A

Are you a highly skilled and motivated individual looking for a dynamic role in the food and beverage industry? Do you thrive in a fast-paced, people-focused environment? If so, we have an immediate opportunity for you as a Shift Manager at Chick-fil-A!

As a Shift Manager, you will have the chance to work alongside a talented team and develop your leadership skills. At Chick-fil-A, we believe in investing in our team members and providing them with the tools they need to succeed. Join us and be a part of a positive and rewarding work environment where you can make a difference every day!

Position Overview:

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Provide immediate and respectful response to guest's needs
• Assist in training new hires and act as a role model for our team
• Be a friendly and encouraging team player
• Open and/or close shifts as a key holder
• Count drawers and finalize the day
• Demonstrate excellent communication skills

Qualifications and Requirements:

• Smile and create a welcoming atmosphere
• Maintain eye contact and speak enthusiastically
• Make emotional connections with guests
• Have reliable transportation
• Ability to thrive in a fast-paced environment
• Strong people skills with a desire to serve team members
• Commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Prior experience as a shift lead, supervisor, or in a similar role is preferred but not required

Why Join Our Team:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from experienced operators and restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay with bonus opportunities
• Benefits including paid time off, health insurance, 401k matching, employee discount, paid training, and mileage reimbursement

About Chick-fil-A:

Chick-fil-A is more than just a restaurant - it's a place where teamwork and leadership development thrive. Our locally owned and operated restaurants are committed to investing in the future of our team members and giving back to our communities. Join us and be a part of a loving and enthusiastic team!

Location: Frankfort (KY) 1300 U.S. Hwy 127 S f, Frankfort, KY 40601, USA

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.