Shift Leader

Workstream; Clarksburg (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Sundays off

Medical, Dental and Vision

PTO

401k

Discounts through partnerships

Job summary

Chick-fil-A is seeking a Restaurant Kitchen Manager in a fast-paced environment in West Virginia. You will supervise kitchen operations, ensure high standards of quality and speed, and coach a team to deliver crave-able food with exceptional guest service.

We value integrity, teamwork, and Servant leadership. The role requires strong organizational skills, attention to detail, and commitment to food safety in daily practice.

Qualifications

• Supervisory experience in a kitchen or restaurant setting.
• Strong communication with team members and guests.
• Knowledge of food safety protocols and HACCP practices.
• Ability to coach and develop Kitchen Team Members.

Responsibilities

• Oversee all kitchen operations during shift to ensure quality and speed.
• Deliver crave-able food meeting Chick-fil-A standards on time.
• Coach Leaders and Team Members; maintain cleanliness and safety.
• Manage equipment maintenance and waste reduction.
• Coordinate with backline teams to prepare orders efficiently.
• Lead by example and uphold the restaurant vision and values.

Skills

Supervisory leadership

Communication skills

Food safety knowledge

Team coaching

Education

High school diploma

BA/BS in Food Service or Culinary Management (preferred)

Job description

At Chick-fil-A, the Restaurant Kitchen Manager position is more than just a job, it's an opportunity. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

We are seeking an individual to be a part of our rewarding team. Applicants must be hard working, fast moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.

Responsibilities:

• Everything behind the swinging door during the shift


• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements


• Coaching the behaviors of all Leaders and Team Members who work in the Kitchen


• Have a hustle that creates surprisingly fast Speed of Service


• Attention to detail that ensures preparation and production procedures are followed


• Execution of systems that ensure a refreshingly clean environment


• Maintaining a work environment that ensures and promotes food safety


• Vigilant attention to the organization and appearance of the kitchen


• Ensuring the kitchen is ready for a Backstage Tour with a four-minute lead time


• Daily assign kitchen crew to positions and ensure all pickup/delivery orders are made in a timely manner


• Coaching, evaluating, and providing accountability for all Kitchen Team Members


• Aligning daily practices of the Kitchen with the Vision of the organization and with the Goals of the organization


• Responsible for the repair and maintenance of all equipment used in the Kitchen


• Either repair \"in-house\" or call appropriate repair person for broken equipment within 24 hours of notification of problem


• Track and eliminate waste of food


• Responsible for team building, and coaching members of the Kitchen Team


• Responsible for all checklists, truck orders, and produce orders

Needs for Success:

• Supervisory, leadership, management and coaching skills


• Good communication skills both written and verbal


• Ability to communicate on various levels to include management, customer and associate levels


• Knowledge of financial, budgetary, accounting and computational practices


• Proficient computer skills; Microsoft Office programs, e-mail, and the Internet


• Ability to perform various motor skills, such as lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping and arm-hand coordination on a continuous basis


• Ability to multi-task as well as stay on task and concentrate with constant interruptions


• Strong client relationship skills

Characteristics:

• Team mindset


• Work with the existing team well


• Integrity


• Heart


• Supports the vision of the restaurant


• Leads by example


• Builds relationships


• Good communication


• Able to take vision, goals, core values, and all information from leaders and communicate to each team member


• Servant leadership

Qualifications:

• Must be 18 year or older


• Must be able to work 2pm-11pm shift


• High school degree and BA/BS in Food Service or Culinary Management is preferred


• A minimum of two 1 year of experience in the hospitality industry, specifically in Management


• Knowledge of financial, budgetary, accounting, and computational practices


• Demonstrates loyalty, integrity, motivation, trustworthiness, dependability, empathy, and professionalism


• A passion for people and service


• Able to lead, coach and delegate a team of individuals in a fast-paced environment


• Ability to develop others


• Eagerness to learn and improve yourself


• A commitment to quality in everything you do


• ServSafe Certification preferred

Benefits:

• Sundays off!


• Medical, Dental and Vision offered


• PTO


• 401k


• Access to a large variety of discounts through Chick-fil-A partnerships

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.