Shift Lead: Veterinary Team Leader & Hospital Ops

Bfcareers; Bedford (NH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to perform paraprofessional duties and lead the hospital team across shifts. You will support leadership, manage client flow, and promote exceptional pet care while maintaining operational productivity.

The role requires veterinary technician certification or an associate degree, with supervisory experience preferred, and a compensation range backed by a wide benefits package. Expect a dynamic, customer-focused work environment.

Qualifications

• Associate’s degree or veterinary technician certification/licensure preferred.
• Two years experience (healthcare, veterinary profession, or service-type industry) required.
• Prior supervisory experience preferred.

Responsibilities

• Lead paraprofessional staff and support hospital leadership across shifts.
• Recruit, train and guide paraprofessional staff to maximize productivity and client care.
• Educate clients about Optimum Wellness Plans and hospital services.
• Escort and assist with procedures, ensuring safety and efficiency in the hospital.
• Coordinate communication between associates, clients, and hospital leadership.

Skills

Leadership

Prioritization

Communication

Multi-tasking

Problem solving

Education

Associate degree or Vet tech cert

Job description

Banfield Pet Hospitals is seeking a Shift Lead to perform paraprofessional duties and lead the hospital team across shifts. You will support leadership, manage client flow, and promote exceptional pet care while maintaining operational productivity.

The role requires veterinary technician certification or an associate degree, with supervisory experience preferred, and a compensation range backed by a wide benefits package. Expect a dynamic, customer-focused work environment.